FAQS
Planning an event comes with plenty of questions. Here are a few of the things we’re asked most often. If there’s anything else you’d like to know, get in touch — we’re always happy to chat.
Can we customise our menu?
Absolutely. Our menus are designed to give you a starting point, and there’s room to make them feel like your day.
Small changes can usually be made within your selected package. If you’re working to a particular budget, Amy can also create a seasonal menu around it. This means handing over some of the menu decisions to us, but you’ll still receive generous, delicious food made with the best produce available.
All menu changes are subject to availability and may affect the final price.
What style of catering do you offer?
Our wedding packages are served family-style, with generous shared plates delivered directly to each table.
We also offer roaming canapés, walk + fork menus, interactive food tables, grazing options, lunch boxes and wood-fired pizza through Ahi.
Not sure which style will work best? Tell us a little about your plans and we’ll point you in the right direction.
How do we secure our date?
Once you’re ready to book, we’ll send through our catering contract and deposit invoice. Your date is confirmed once the signed contract and non-refundable booking deposit have been received.
Until then, your date remains available to other enquiries.
When is the final payment due?
Your final invoice is due three weeks before your event, less the deposit already paid.
Final guest numbers, dietary requirements and menu selections will need to be confirmed before this invoice is prepared.
What’s included in your wedding package pricing?
Our shared-plate wedding packages includes
Support from our team throughout the planning process
A site visit if we haven’t catered at your venue before
Travel within 30km of our Coroglen base
Our signature dinner plates, cutlery and shared-plate serveware
Disposable napkins for canapé service
Our team to prepare and serve your food, deliver dinner to the tables and clear everything afterwards
Travel outside our local area will be quoted separately.
Inclusions vary across our other catering options, so please check the individual package or talk to us about what is included.
Is GST included in your pricing?
Unless clearly stated otherwise, our catering prices are shown excluding GST. GST will be added to your estimate and final invoice.
Do you supply glassware, linens and other tableware?
Our shared-plate wedding packages include our signature dinner plates, cutlery and serving dishes.
Glassware, linens and any additional or upgraded tableware will need to be arranged separately. Our sister company, LØFTE, has a beautiful collection of glassware, crockery, cutlery and event pieces available to hire.
Can you cater for dietary requirements and allergies?
Yes, wherever we can safely do so.
You don’t need to choose your entire menu around a small number of dietary requirements. We can usually prepare separate meals or suitable alternatives for guests who are vegetarian, vegan, gluten-free or dairy-free.
Coeliac-friendly, vegan, dairy-free, low-FODMAP and other specialised meals may incur an additional charge due to the extra ingredients and preparation required.
Please tell us about severe allergies as early as possible. While we take allergies seriously and follow careful preparation practices, our kitchen handles a wide range of ingredients and cannot guarantee a completely allergen-free environment.
Do you cater for children?
Yes. We can provide children with a picnic box to enjoy during canapé hour, followed by their choice of chicken and chips or fish and chips for their main meal.
Alternatively, children are welcome to enjoy the same menu as the adults at a reduced price.
Do we need to provide meals for other vendors?
It’s a long day for photographers, videographers, musicians, coordinators and bar staff, so we recommend arranging vendor meals for anyone working across the main meal period.
We offer vendor meals at an additional per-person price. You do not need to include the Sugarfish team in your vendor meal numbers.
Can you cut and serve our wedding cake?
Yes, cake cutting and service can be arranged for an additional charge.
We can cut the cake and arrange it on platters or place it on the tables to share. If you would like individual cake plates and forks provided, please let us know so we can include these in your quote.
The exact cost will depend on how you would like the cake served and whether our team is required to remain onsite to clear everything afterwards.
What does our venue need to provide?
We work from our fully self-contained mobile kitchen and can operate at a wide range of venues and private properties.
Access to water and power is helpful, although we can operate independently when required. We also need safe vehicle access, a suitable area to set up and enough time onsite before service begins.
If we haven’t worked at your venue before, we may arrange a site visit to confirm the setup and logistics.
How far do you travel?
Travel within 30km of our Coroglen base is included in our standard package pricing.
We cater throughout the Coromandel Peninsula and can travel further when availability allows. Additional travel costs will be included in your estimate.
When do you arrive on the day?
For our wedding packages, the team will generally arrive around three hours before food service to set up and begin preparation.
Arrival times vary depending on your menu, venue and style of service. We’ll confirm the schedule with you before the event.
Can we change our guest numbers or menu after booking?
Yes, changes can be made during the planning process, subject to availability.
Your final guest numbers, dietary requirements and menu selections must be confirmed before your final invoice is prepared. Changes requested after this point may not be possible and could incur additional costs.
How does your pricing work?
Our package prices vary depending on guest numbers, menu selections, dietary requirements, staffing and event logistics.
We’re happy to provide an initial estimate while you’re planning. Your final pricing will be confirmed once the details of your event are locked in.
Will our estimated price stay the same?
Estimates are provided as a guide and are not guaranteed until your event details and final pricing have been confirmed.
For events booked well in advance, Sugarfish may update menus, packages and pricing to reflect changes in produce, staffing and operating costs. We’ll always communicate any changes clearly before your final invoice is issued.